Request Your AWS SES Production Access with ReadyStart

New AWS SES accounts are in sandbox mode by default — you can only send emails to verified addresses. To send to any user, you need to request production access.

How to Apply

1. Go to AWS Console → SES → Account dashboard
2. Click Request production access
3. Fill in the form:
   • Mail type: Transactional
   • Website URL: Your production URL
   • Use case description: Copy the template below and adjust it for your project

Application Template

Copy and modify the following. Replace all [YOUR_...] placeholders with your actual information, and adjust the email types and sending volume based on your project:

We operate a professional SaaS platform at [YOUR_WEBSITE_URL].
We need Amazon SES production access to send essential transactional
emails for our users.

Types of Emails:

- User registration verification code – to ensure account security
- Password reset – to help users recover their account
- Welcome email after registration – to guide users to use our service
- Account deletion confirmation – to verify important actions
- Subscription/package purchase confirmation – to notify successful transactions
- Team invitation – to invite members to join organizations

All emails are system notifications only. We do not send marketing
or promotional content.

Website URL:
[YOUR_WEBSITE_URL]

Expected Sending Volume:

- 500–2,000 emails per day (mainly user registration and password reset)
- May increase to 5,000/day as user base grows

Email Management Policies:

Unsubscribe Management:
- Unsubscribe page: [YOUR_CONSOLE_URL]/unsubscribe?email=example@example.com
- Users can opt out of non-essential emails anytime
- System automatically handles unsubscribe requests

Customer Support:
- Support email: [YOUR_SUPPORT_EMAIL]
- Commitment to respond within 24 hours

Technical Handling:
- Automated monitoring and processing of bounced emails
- Prompt removal of invalid email addresses
- Using AWS SES feedback mechanism to handle complaints
- Regular review of sending quality and user feedback

Compliance Commitment:
- Strictly follow CAN-SPAM regulations
- Maintain good sending reputation
- Optimize email content and sending strategies continuously

Additional Information:
- Domain verification and DKIM configuration completed
- Only send necessary system notifications explicitly requested by users
- No spam or unauthorized marketing emails
- Full Terms of Service and Privacy Policy available on the website

We kindly request your approval to move our SES account out of
the sandbox and into production.

Placeholders to Replace

Placeholder	Description	Example
[YOUR_WEBSITE_URL]	Your website URL	https://www.example.com
[YOUR_CONSOLE_URL]	Your console/app URL	https://console.example.com
[YOUR_SUPPORT_EMAIL]	Your support email	support@example.com

Tips for Approval

• Keep the mail type as Transactional
• Make sure your website URL is accessible before submitting
• Having a working unsubscribe page significantly increases approval chances (ReadyStart has this built-in)
• Approval usually takes 24 hours
• If denied, review the rejection email, add more detail, and resubmit